• Can I cancel a scheduled lesson?

    It is not recommended to cancel scheduled lessons. However, if it is necessary, it is important to contact the student as soon as possible. The lesson must be removed from the Nativtalk site so that the student can recover their prepaid hours.

  • Can I check if my student has booked prepaid lessons with me?

    Yes, it is possible. Simply go to the “Calendar” section and open the lessons. If your student has booked lessons, you will be able to see the number of prepaid lessons.

  • Is it necessary to offer a trial lesson?

    It is not mandatory to offer a free trial lesson. However, our data indicates that teachers who offer a free trial lesson receive more inquiries from students. The trial lesson lasts 50 minutes during which you can talk to your teacher and explain your learning goals. This session will be paid on the site, and the teacher will give this session for free. Some teachers opt for a short session, while others offer a full or partial lesson from the start. It is important to inform the student that the next step is to purchase prepaid hours to schedule future lessons.

  • Am I required to provide teaching resources to my students?

    As a teacher, it is your responsibility to provide your students with quality learning materials:

    • Use your own teaching resources
    • Search for effective learning resources online
    • Use Nativtalk’s online language courses
    • Share your learning resources via Dropbox or Google Drive
    • Or use Nativtalk’s system to share learning resources
    This way, you and your student will always have an overview of the progress. Documents may get lost if they are only sent by email.

  • How can I attract new students?

    Students will find you directly by searching our teacher directory. Here are some strategies to attract more students:

    • Create an appealing profile: Enrich it with relevant information, choose an attractive profile picture, and add an introduction video.
    • Accumulate positive reviews: By offering high-quality lessons that deserve 5 stars.
    • Respond promptly to messages: Offer exceptional service and avoid keeping your students waiting.
    • Promote your profile on social media: Facebook, Twitter, Instagram, TikTok, Google+… You never know who might be interested in lessons; students are everywhere.

  • What should I do if a student requests a lesson?

    If a student requests a lesson, you are required to respond within 24 hours. Some students may have already proposed a date for a first lesson or a trial lesson. In any case, the next step is to agree on the first appointment. If you are unable or unwilling to teach the student, it is necessary to inform the student and recommend that they look for another teacher.

  • What happens when a student cancels a lesson?

    The cancellation policy stipulates a 24-hour notice for students and teachers. If a student contacts you less than 24 hours before the start of the lesson, you have the option to cancel the lesson or ask the student to pay for it. To do this, simply wait for the lesson to be automatically confirmed to receive your payment.

  • When should I schedule my lesson and put it online?

    It is necessary to register and schedule all lessons before they begin. Once the lesson is scheduled on the site, the student can access all the details. If your student does not file a complaint within 48 hours, the lesson is automatically confirmed, and you receive your payment.

  • What is the duration of a lesson?

    The duration of the lesson is 50 minutes to allow the teacher and the student to prepare for the next session by correcting exercises and sending feedback to the student.

  • Do I need a Skype account?

    Yes, you need a Skype account or another video chat platform like FaceTime, Zoom, Google Hangouts, etc. Choose the one you are most comfortable with and that your student prefers. You can download Skype from the link provided on Google.

  • How do I communicate with my students?

    To communicate with your students, you must use our messaging system.

  • How do I report technical issues on the website?

    To report technical issues, send an email to support@nativtalk.com. Describe the problem as precisely as possible and include screenshots if possible.

  • How can I improve my ranking in the teacher list?

    Several factors influence your placement in the teacher list: a complete profile, a verified profile (Skype interview), your response rate, and your speed in responding when a student contacts you, as well as the average number of lessons per student (sorted by star rating).

  • When can a student leave a comment on my profile?

    Students can leave a public comment after the first lesson. Positive comments help you attract more students.

  • A student wants a refund.

    You have the option to refund your student. In the “payment options” field, in the section of the lesson in question, you will find the option “Cancel the session.”

  • A student asks me to accept payments outside the platform.

    You can inform your student that this is against the terms of use and will result in the deletion of your profile and the student’s profile. By being part of our community, you agree to our terms. We use our profit to provide good customer service, improve the platform, and our marketing.

  • Is there a policy for reviews?

    Nativtalk is a trusted platform, and we believe that trust must be built. That is why we appreciate the contribution of our students by asking them to leave reviews about their learning experience with our teachers. Reviews must be unbiased, relevant, and not off-topic or contain irrelevant information.

    • Teaching methodology
    • Learning materials
    • Punctuality
    • Communication
    • Internet connection
    Reviews must not be off-topic or contain irrelevant information.

  • Payments Hourly rate

    The choice of hourly rate is up to you. You can consult the list of teachers and their rates here. When setting your hourly rate, consider your academic background, your experience as a teacher (online), and the average rate of teachers who teach the same language as you. Tip: Start with low rates to quickly get feedback from your students, then gradually increase.

  • Payment Methods

    Payments can be received via a PayPal account.

  • Withdrawal Frequency

    You can request a withdrawal of funds at any time by selecting “Withdrawals.”

  • Lesson Payments

    You are paid once the student has confirmed that the lesson took place. Make sure to schedule the lesson before the class. Note that the student can only confirm the lesson after it has ended.

  • Service Fees

    The hourly rate depends on the number of hours taught. However, a 15% commission is deducted upon payment. Keep this in mind when setting your hourly rate.

  • Hourly Rate Modification

    If you change your hourly rate, the new rate will only apply to new students. If you wish to modify your hourly rate…

  • Teaching Multiple Languages

    Yes, it is possible to teach more than one language. Just mention them on your profile.

  • Teaching Certificate

    certificate is required to be accepted as a teacher, but it does not have to be a teaching certificate. A translator’s certificate can also be accepted, provided you demonstrate your teaching competence during a Skype interview.

  • Teaching Experience

    Teaching experience is required to become a teacher on nativtalk. We want to ensure that our students learn from professionals. However, if you do not have teaching experience, you will have the opportunity to convince us during a Skype interview. The basic criteria to be considered competent in teaching are language proficiency and strong motivation.

  • Native Teacher

    It is not necessary to be a native speaker to teach a language. However, we need a certificate or other proof that you have mastered the language perfectly. We want to ensure that our students learn from professionals.

  • Applying on nativtalk

    To apply as a teacher, you need to register and create a profile on our website. Once your profile is 100% complete, a member of our team will evaluate it within 48 hours. They will give you advice on how to improve it. Once your profile is accepted, you can start teaching.

  • Hourly Rate Modification

    If you change your hourly rate, the new rate will only apply to new students. If you wish to modify your hourly rate…

  • Platform Fees

    Creating a profile on the nativtalk platform is completely free. However, when you earn money, we charge a commission as follows:

    • 0-20 hours: 30%
    • 21-50 hours: 28%
    • 51-200 hours: 25%
    • 201-400 hours: 22%
    • 400+ hours: 18%

  • Profile Visibility

    For your profile to be visible in the list of teachers, it must be approved by a member of the nativtalk team. If your profile is not visible, it could be due to several reasons:

    • Your profile was rejected because it was incomplete or of insufficient quality: Follow the instructions we sent you by email. Once your information is updated, we will review your profile again.
    • You did not respond to a lesson request from a student within 48 hours, and your profile was removed from our list of teachers: Go to My Profile → Edit → Availability → Receive bookings from students.
    • You have been inactive for more than 2 months: Go to My Profile → Edit → Availability → Receive bookings from students.

  • Profile Approval via Skype

    Your profile will be approved by email if you meet all the criteria, and you can start teaching! However, we also have what we call “verified teachers.” Verified teachers have a green mark on their profile and are ranked higher in our list. To become a verified teacher, a member of our team will conduct a Skype interview with you. Although the Skype interview is not necessary to teach on nativtalk, we highly recommend it. During the verification interview, we will evaluate several aspects: your profile, your education, your work experiences, and your language skills. We will also explain everything you need to know about how the website works and answer your questions.

  • Lesson Location

    Lessons are conducted via video chat. You can choose to use Skype, Facetime, Google Hangout, or any other platform.

  • Income Tax

    By working at nativtalk, you work as a freelancer. It is your responsibility to declare your income in accordance with the laws of your country. Depending on your legal status, you may need to create invoices with or without VAT. You may also be able to use the self-billing system for VAT. Our legal information about the company is available here.

  • Income Declaration

    As a teacher, your income is considered self-employment income. It is not necessary to register a business, but you must correctly declare your income in your annual tax return. To ensure the accuracy of your accounting, you must create invoices for us. Information about our company is available here. For any other questions, you should consult your accountant.

  • Adding Your Educational Background and Work Experience

    To add your educational background and work experience, go to My Profile → Edit → Work Experience and Education. You can add multiple schools or work experiences and delete them if necessary.

  • Creating a Good Profile Photo

    A good profile photo is essential to make a good first impression. Make sure you are the only subject in the photo, establish eye contact, smile, dress appropriately, and have a simple background. Natural light is preferable, and your face should be clear.

  • Creating a Good Profile Video

    Many students prefer watching an introduction video rather than reading a text. Ensure your video is brief, of good quality, recorded in a quiet environment, and contains relevant information about you and your teaching. Upload the video to YouTube and paste the YouTube link in the corresponding field on your profile.

  • Setting Your General Availability

    To set your general availability, go to My Profile → Edit → Availability. Click on the hours of the different days of the week to activate the field.

  • Setting Your Hourly Rate

    To set your hourly rate, go to My Profile → Edit → My Offer. Choose your price for a 50-minute language lesson via Skype. The price is in EURO (€). Your hourly rate increases if you teach small groups.

  • Describing Your Offer on Your Profile

    You can describe your offer on your profile. Your text offer should contain information about what makes you a good teacher, the teaching methods you use, the teaching materials you use, and your experience and training. You can translate your text offer into the languages you speak to attract more students from different countries. If you couldn’t find the answer to your question, feel free to contact us, and we will help you resolve your issue.